General Questions

I saw an ad that says to enter a promo code at checkout. I didn't see a place to put it. Please help!
Why is the checkout total more than the amount listed on the web page?
How much does shipping cost?
When can I expect to receive my purchased item?
Do I need to pay tax?
Do you have a storefront or a "brick-and-mortar" store?
How can I join a mailing list?
What is your refund policy?

I saw an ad that says to enter a promo code at checkout. I didn't see a place to put it. Please help!
If this happens, please e-mail us within 24 hours with the promo code. We'll see that you get your free gift or discount without significant delay.

Why is the checkout total more than the amount listed on the web page?
this is for the small shipping charge.

How much does shipping cost?
Please contact us and we'll get back to you with a quote as soon as we can.

When can I expect to receive my purchased item?
typically, shipping may take up to four weeks. If you still haven't received your item(s) after the 28th day, please let us know.

Do I need to pay tax?
No. Since we are based in oregon, only oregon state sales tax applies to oregon state residents. As many oregon state residents know, there's no sales tax in oregon.

Do you have a storefront or a "brick-and-mortar" store?
At this time, we only conduct business on the Internet and don't currently have a storefront location. We're also not yet in a position to open a "brick-and-mortar" store.

How can I join a mailing list?
Simply complete the form below. You may unsubscribe at any time either by following the instructions in the e-mail message or by clicking here. Your first name, last name and ZIP code are not required.

What is your refund policy?
You have your choice of in-store credit or a revolving line of credit in which a sum equal to the amount of the requested refund accumulates 12% APR compounded monthly.

Vending

What kind of vending machines do you currently have?
Where are your machines located?
How do I use the machines?
Why doesn't this machine work?
How can I get a machine in my business?
Do you need more locations for your machines?
Could I get electrocuted from using your machines?
Are you interested in buying my vending machines?

What kind of vending machines do you currently have?
At this time, we only have a Waldo's Fun Factory gumball machine like the one pictured below.

Where are your machines located?
We have Waldo's Fun Factory in eight locations throughout Washington and oregon. they are located at:

Store name	Address	City, State
Sub Shop #38	4 Se 9th	Milton-Freewater, oR
Grandview Marketplace	206 N euclid Rd.	Grandview, WA
Broadmoor Factory outlet	5288 outlet Drive	Pasco, WA
Carrolls Country Store	3803 old Pacific Hwy S	Carrolls, WA

How do I use the machines?
All Waldo's Fun Factory machines operate the same way. Simply put a quarter into the coin mechanism and turn. this starts the machine. Listen to Waldo and watch the ball roll down the back, go around the merry-go-round, up the elevator, down the chute and up to where it is "poured" into the funnel. When it is in the funnel, you have 15 seconds to push the button on the left side of the face of the machine. (For best results, please wait for the ball to settle in the funnel; usually no more than two seconds.) If you make a basket, a gumball is immediately dispensed. Another gumball will be dispensed after going up the final elevator in the rear. If a basket is not made, then the gumball will be dispensed only after the ball goes up the final elevator.

Why doesn't this machine work?
Sometimes simply unplugging the machine and plugging it back in can resolve the issue. Because of the safety hazards involved with working so closely with electricity, we cannot allow users to unplug the machine and/or plug it back in. Children are especially at high risk of electrocution if they touch the cord. If the issue persists or has even been resolved, please contact us with a description of the issue. If necessary, we will attempt to fix the issue as soon as possible.

How can I get a machine in my business?
Please contact us. When contacting us, please tell us the name and address of your business, and what type of establishment it is (grocery store, restaurant, etc).

Do you need more locations for your machines?
Yes, we do. We are currently looking for 16 additional locations for our Waldo's Fun Factory machines. We are currently offering $100 for each successfully secured location. Valid locations include any grocery store, mini-mart, commercial airport, arcade or shopping mall serving the general public located in Yakima, Klickitat, Benton, Franklin, Walla Walla, Skamania, Clark or Cowlitz Counties in Washington or Multnomah, Clackamas, Washington, Hood River, Wasco, Sherman, Gilliam, Morrow, or Umatilla counties in oregon. If you have another type of business or would like to negotiate terms, we recommend you contact us for approval to make sure this offer will be valid.

Could I get electrocuted from using your machines?
to our knowledge, it is impossible to be electrocuted by touching any normally-exposed parts of the machine, including the coin mechanism, the gumball chute and flap, the button on the right side, the wooden parts, the glass in the front and the gumball hopper. the only possible sources of electrocution we're aware of is where users do not typically have access and the cord in the back. For safety reasons, we cannot allow users to touch the electrical cord in the rear of the machine.

Are you interested in buying my vending machines?
Yes! Please let us know what kind of machines you have, where they currently are and any locations they are currently at.

Reseller Program

How does the reseller program work?
How much does the program cost?
What are the important terms?
Can I change my mind after I submit the agreement?

How does the reseller program work?
the reseller program is somewhat a combination of consignment and an auction. there are some similarities between this program and selling an item through an independent company that lists items on online auctions. For your convenience, we have copied text from http://en.wikipedia.org/wiki/Consignment in which the general concept of consignment is explained:

Consignment is the act of consigning, which is placing a person or thing in the hand of another, but retaining ownership until the goods are sold or person is transferred. this may be done for shipping, transfer of prisoners, or for sale in a store (i.e. a consignment shop). In the context of sale, it is usually understood that the consignee (the consignment seller or the party to which goods are sent) pays the consignor (the person with items to sell or the party by which the goods are consigned) only after the sale, from its proceeds.

"Consignment shop" is an American english term for second-hand stores that offer used goods at a lower price than new. Many offer new items as well. the dealer pays the seller a percentage upon the sale of the goods.

Merchandise often sold through consignment shops include antiques, athletic equipment, automobiles, books, clothing (especially children's, maternity, and wedding clothing which are often not worn out), furniture, firearms, music, musical instruments, tools, and toys. eBay drop off stores often use the consignment model of selling. Art galleries, as well, often operate as consignees of the artist.

Consignment shops differ from charity or thrift shops in that the original owner retains some of the revenue from the sale, rather than donating it to the charity. they differ from pawnbrokers, which acquire the good from the original owner in exchange for money or a loan of money.

In the UK, the term "consignment" is not used, and consignment shops selling women's clothing are called "dress agencies". Although the other types of consignment shop exist, there is no general term for them.

Please note that there may be discrepancies between this description and the terms of our program.

How much does the program cost?
According to the agreement, we pay "a sum equal to the total sale price [totAL PRICe] minus five (5) per cent" after the end buyer pays us. For larger items, feel free to request a lower amount. Please remember that we do not charge for storage, and we may not charge for transportation or shipping costs. Please contact us to make sure.

What are the important terms?
According to the default agreement, we charge 5%, the agreement renews automatically, there's a 7 14-day trial period, items are sold as-is without warranty. Please review the full terms for more information. this FAQ page shall not be considered integrated into the agreement.

Can I change my mind after I submit the agreement?
Yes! Please contact us if you wish to change your mind. this issue is addressed in the full terms.

Import/export

What are the procedures?
What paperwork do you need?
When will I receive my order?
How do I submit a product to your web site?
What if I don't receive the item I ordered or I don't receive anything?
What modes of payment do you accept?

What are the procedures?
All you need to do is tell us how much of each item you would like and any additional information. once we get that information, we'll send you our banking information to you as soon as possible. once you transfer the funds, we take care of almsot everything else! Depending on terms, you may need to pay for shipping either ahead of time or your shipping company will send you an invoice. We do not send Pro Forma invoices, we take care of Bills of Lading, and an NCNDA is in force.

What paperwork do you need?
once you submit your inquiry, all we need is the funds. We take care of all the paperwork, including bills of lading.

When will I receive my order?
Depending on the manufacturer and their location, it could take anywhere from 7 to 35 business days.

How do I submit a product to your web site?
Please contact us for a template you can use for bulk-uploading your products. Most messages to this address are not monitored, so you may send a blank e-mail.

What if I don't receive the item I ordered or I don't receive anything?
Please let us know if you haven't received your order after a reasonable amount of time. We will contact the manufacturer to see what happened. We WILL Not toLeRAte FRAUD!!

What modes of payment do you accept?
We accept telegraphic transfer (t/t), check or money order. Funds from checks or money orders must be fully transferred before we authorize dispatch of the ordered goods.