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General questions
Reseller Program

Import/export

General Questions

I saw an ad that says to enter a promo code at checkout.  I didn't see a place to put it.  Please help!
Why is the checkout total more than the amount listed on the web page?
How much does shipping cost?
When can I expect to receive my purchased item?
Do I need to pay tax?
Do you have a storefront or a "brick-and-mortar" store?

How can I join a mailing list?
What is your refund policy?

I saw an ad that says to enter a promo code at checkout.  I didn't see a place to put it.  Please help!
If this happens, please e-mail us within 24 hours with the promo code.  We'll see that you get your free gift or discount without significant delay.

Why is the checkout total more than the amount listed on the web page?
this is for the small shipping charge.

How much does shipping cost?
Please contact us and we'll get back to you with a quote as soon as we can.

When can I expect to receive my purchased item?
typically, shipping may take up to four weeks.  If you still haven't received your item(s) after the 28th day, please let us know.

Do I need to pay tax?
No.  Since we are based in oregon, only oregon state sales tax applies to oregon state residents.  As many oregon state residents know, there's no sales tax in oregon.

Do you have a storefront or a "brick-and-mortar" store?
At this time, we only conduct business on the Internet and don't currently have a storefront location.  We're also not yet in a position to open a "brick-and-mortar" store.

How can I join a mailing list?
Simply complete the form below.  You may unsubscribe at any time either by following the instructions in the e-mail message or by clicking here.  Your first name, last name and ZIP code are not required.

What is your refund policy?
You have your choice of in-store credit or a revolving line of credit in which a sum equal to the amount of the requested refund accumulates 12% APR compounded monthly.

Reseller Program

How does the reseller program work?
How much does the program cost?
What are the important terms?

Can I change my mind after I submit the agreement?

How does the reseller program work?
the reseller program is somewhat a combination of consignment and an auction. there are some similarities between this program and selling an item through an independent company that lists items on online auctions.  For your convenience, we have copied text from http://en.wikipedia.org/wiki/Consignment in which the general concept of consignment is explained:

Consignment is the act of consigning, which is placing a person or thing in the hand of another, but retaining ownership until the goods are sold or person is transferred. this may be done for shipping, transfer of prisoners, or for sale in a store (i.e. a consignment shop). In the context of sale, it is usually understood that the consignee (the consignment seller or the party to which goods are sent) pays the consignor (the person with items to sell or the party by which the goods are consigned) only after the sale, from its proceeds.

"Consignment shop" is an American english term for second-hand stores that offer used goods at a lower price than new. Many offer new items as well. the dealer pays the seller a percentage upon the sale of the goods.

Merchandise often sold through consignment shops include antiques, athletic equipment, automobiles, books, clothing (especially children's, maternity, and wedding clothing which are often not worn out), furniture, firearms, music, musical instruments, tools, and toys. eBay drop off stores often use the consignment model of selling. Art galleries, as well, often operate as consignees of the artist.

Consignment shops differ from charity or thrift shops in that the original owner retains some of the revenue from the sale, rather than donating it to the charity. they differ from pawnbrokers, which acquire the good from the original owner in exchange for money or a loan of money.

In the UK, the term "consignment" is not used, and consignment shops selling women's clothing are called "dress agencies". Although the other types of consignment shop exist, there is no general term for them.

Please note that there may be discrepancies between this description and the terms of our program.

How much does the program cost?
According to the agreement, we pay "a sum equal to the total sale price [totAL PRICe] minus five (5) per cent" after the end buyer pays us.  For larger items, feel free to request a lower amount.  Please remember that we do not charge for storage, and we may not charge for transportation or shipping costs.  Please contact us to make sure.

What are the important terms?
According to the default agreement, we charge 5%, the agreement renews automatically, there's a
7 14-day trial period, items are sold as-is without warranty. Please review the full terms for more information.  this FAQ page shall not be considered integrated into the agreement.

Can I change my mind after I submit the agreement?
Yes!  Please contact us if you wish to change your mind.  this issue is addressed in the full terms.

Import/export

What are the procedures?
What paperwork do you need?
When will I receive my order?
How do I submit a product to your web site?
What if I don't receive the item I ordered or I don't receive anything?
What modes of payment do you accept?
 

What are the procedures?
All you need to do is tell us how much of each item you would like and any additional information.  once we get that information, we'll send you our banking information to you as soon as possible.  once you transfer the funds, we take care of almsot everything else!  Depending on terms, you may need to pay for shipping either ahead of time or your shipping company will send you an invoice.  We do not send Pro Forma invoices, we take care of Bills of Lading, and an NCNDA is in force.

What paperwork do you need?
once you submit your inquiry, all we need is the funds.  We take care of all the paperwork, including bills of lading.

When will I receive my order?
Depending on the manufacturer and their location, it could take anywhere from 7 to 35 business days.

How do I submit a product to your web site?
Please contact us for a template you can use for bulk-uploading your products.  Most messages to this address are not monitored, so you may send a blank e-mail.

What if I don't receive the item I ordered or I don't receive anything?
Please let us know if you haven't received your order after a reasonable amount of time.  We will contact the manufacturer to see what happened.  We WILL Not toLeRAte FRAUD!! 

What modes of payment do you accept?
We accept telegraphic transfer (t/t), check or money order.  Funds from checks or money orders must be fully transferred before we authorize dispatch of the ordered goods.

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